Frequently Asked Questions

Product Information

Q: Are bulbs included with fixtures?
A: Most fixtures require separate bulbs (unless specified). We recommend energy-efficient LED bulbs (E26 base).

Q: Are your lights dimmable?
A: Many models are! Look for the "Dimmable" icon in product descriptions or ask our lighting specialists.

Installation & Maintenance

Q: Is installation difficult?
A: All fixtures include:

• Step-by-step instructions

• Necessary hardware

• Customer support for guidance

For complex installations, we recommend professional help.

Q: How should I clean my light fixture?
A: We recommend:

1. Turn off power before cleaning

2. Use a dry microfiber cloth for metal/glass

3. Soft brush attachment for fabric shades

4. Avoid harsh chemicals

Returns & Warranty

Q: What's your return policy?
A: Our 30-day hassle-free return policy includes:

• Unused items in original packaging

• Free returns for defective items

• Full refund upon receipt

Q: Do your products come with warranty?
A: Yes! All Gleam Flare products include:

• 2-year limited warranty

• Coverage for manufacturing defects

• Prompt replacement service

Orders & Shipping

Q: Can I track my order?
A: Absolutely! You'll receive a tracking link via email as soon as your order ships.